Question 1

Q: Do you have event but don’t know where to start?

Accepted Answer

A: We can help! Hit the Request a free quote button and give any information you can!

Question 2

Q: Is a deposit required to reserve my rental?

Accepted Answer

A: Yes, 50% deposit is required to reserve your rental. The other 50% is due the day of the event, either at pick up or once items delivered. This deposit is non- refundable.

Question 3

Q: How can I make a deposit for my party rental reservation?

Accepted Answer

A: To make a deposit for your party rental reservation, simply visit our website and click on the "payments" link located in the navigation bar at the top of the page. This will direct you to Venmo, our preferred payment platform, where you can securely complete your deposit transaction. Using Venmo allows for a quick, convenient, and safe payment process, ensuring your reservation is confirmed promptly.

Question 4

Q: How long do I have my rentals for?

Accepted Answer

A: Rentals are for 24 hours. Typically, you can receive your rentals the day prior to your event and keep them until the day after your event. This is not guaranteed and should be discussed when receiving your quote!

Question 5

Q: How can I get my rentals?

Accepted Answer

A: We offer pick up for free from our home base in Hopyard Farms Neighborhood in King George. Pick up/drop off can be at any time as long as it’s coordinated with us in advance.

Question 6

Q: Do you offer delivery?

Accepted Answer

A: Yes! We offer delivery. The delivery fee is based on milage. If round trip is less than 80 miles, the fee is a $1 per mile. If more than 80 miles round trip, the fee is $1.50 per mile.

Question 7

Q: Do I need to be present for delivery?

Accepted Answer

A: We recommend someone be present, but arrangements can be made in advance if needed. If no one will be present, we will need to know how to access the space, where to place the rentals, and if set up is requested, where to set up the rental. A picture diagram of the space is helpful!

Question 8

Q: Do you offer package deals?

Accepted Answer

A: Yes! Our curated packages are designed to save you money and simplify planning by bundling everything you need for a cohesive event setup.

Question 9

Q: What happens if something gets damaged?

Accepted Answer

A: Normal wear is expected, but significant damage or missing items may result in additional charges.

Question 10

Q: Do you help with event design or layout?

Accepted Answer

A: Yes! We provide guidance to help bring your vision to life and ensure your setup is both beautiful and functional.

Question 11

Q: Can I see the rentals before booking?

Accepted Answer

A: In many cases, yes! Contact us to schedule a viewing or to see photos of our inventory.

Fredericksburg, VA & DMV Area

Frequently Asked Questions